Bank branches are disappearing. These are the banks with the most you can still visit IRL (2024)

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Bank branches are disappearing. These are the banks with the most you can still visit IRL (1)

Many major banks are closing down their physical branches in favor of digital offerings, a process that was accelerated during the pandemic as online banking became a necessity rather than a convenience. The trend has continued since then.

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In the first quarter of 2024, the US banking industry recorded 229 net branch closings, up from just 59 a quarter earlier, according to S&P Global Market Intelligence data. That comes off of more than 2,400 bank branch closures in 2023 — still a sizable figure, but a considerable slow down from what S&P called “record-shattering” closures during the pandemic.

“Banks have recognized that their physical footprint does not need to be as large today,” Nathan Stovall, head of financial institutions research at S&P Global Market Intelligence told The Wall Street Journal. “As revenue pressures persist, banks likely will continue to shrink branch networks.”

It’s not all doom and gloom, though: PNC and JPMorgan Chase have both embarked on efforts to add branches, particularly serving smaller cities and less connected communities within the U.S.

And it’s likely that the closures won’t continue forever: As large banks get rid of overlaps in their service and pare down their offerings, “the opening-to-closing ratio of branches will continue to flatten over time,” Paul Davis, CEO of advisory firm Bank Slate, said.

Take a look at how many locations some of the biggest U.S. banks still have to offer.

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9. Capital One

9. Capital One

Bank branches are disappearing. These are the banks with the most you can still visit IRL (2)

McLean, Virginia-based Capital One has 259 branches and 56 café style locations nationwide, as well as more than 80,000 fee-free ATMs. Although it’s among the biggest U.S. banks, Capital One is largely considered a primarily online bank given its preference for digital offerings.

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8. Citi

Bank branches are disappearing. These are the banks with the most you can still visit IRL (3)

Citibank has nearly 650 U.S. branch locations across its six core markets, which include New York, Washington, D.C., Miami, Chicago, San Francisco, and Los Angeles.

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The New York-based bank — the third-largest U.S. bank by assets — also has over 65,000 surcharge-free ATMs nationwide.

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7. Citizens Financial Group

7. Citizens Financial Group

Bank branches are disappearing. These are the banks with the most you can still visit IRL (4)

Providence, Rhode Island-based Citizens has approximately 1,100 branches in 14 states in the New England, Mid-Atlantic, and Midwest regions, and 3,400 ATMs.

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6. Truist Bank

6. Truist Bank

Bank branches are disappearing. These are the banks with the most you can still visit IRL (5)

Truist has more than 1,900 physical locations and over 2,900 ATMs nationwide, according to the bank’s website. The Charlotte, North Carolina-based bank is considered one of the top 10 commercial banks in the country.

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5. U.S. Bank

5. U.S. Bank

Bank branches are disappearing. These are the banks with the most you can still visit IRL (6)

U.S. bank has more than 2,000 branches in 26 U.S. states, according to its website. The Minneapolis-headquartered bank ranked second out of all the banks in 2023 for bank closures, shuttering a net 224 branches that year, according to S&P.

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4. PNC Bank

4. PNC Bank

Bank branches are disappearing. These are the banks with the most you can still visit IRL (7)

PNC Bank has more than 2,200 branches and approximately 60,000 PNC and partner ATMs across the country. It had the third-highest count of net closures last year, with 223.

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But it’s one of the few banks looking to expand its physical presence: The Pittsburgh-based bank has committed about $1 billion toward opening over 100 new locations through 2028 and renovating some 1,200 existing branches.

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3. Bank of America

3. Bank of America

Bank branches are disappearing. These are the banks with the most you can still visit IRL (8)

Bank of America operates approximately 3,900 financial centers across the U.S. and roughly 15,000 ATMs. The bank planned to open more than 55 new branches last year, as well as continue to expand its presence in several major markets across the country through 2026.

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In the first quarter of this year, however, it had 40 net closings — the second-highest net bank closures of the major banks.

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2. Wells Fargo

2. Wells Fargo

Bank branches are disappearing. These are the banks with the most you can still visit IRL (9)

As of May, Wells Fargo had more than 4,500 branches and 12,000 ATM locations in the U.S., according to MarketWatch.

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Wells Fargo & Co. was the most active net branch closer in the first quarter, with 61 net closings — 15 of which were in California, and 13 in Florida.

Wells Fargo also led bank closures in 2023 with 293, reducing its total number of branches by 6% from a year earlier, CFO Michael Santomassimo said on the company’s fourth-quarter 2023 earnings call.

“At the same time, we have been refurbishing our branches as part of an accelerated multiyear effort to transform and refresh our full branch network,” Santomassimo said.

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1. Chase

1. Chase

Bank branches are disappearing. These are the banks with the most you can still visit IRL (10)

JPMorgan’s Chase Bank has more than 4,900 active branches and 15,000 ATM locations, making it the leading U.S. bank when it comes to physical locations.

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Three years ago, it became the first bank to operate in all 48 contiguous U.S. states, and has been the most active net branch opener for the last several quarters. In the first quarter, JPMorgan had 10 net openings, and reported 37 net openings in the last 12 months.

In February, the largest U.S. bank by assets announced multi-billion dollar plans to add over 500 Chase branches by 2027, and renovate approximately 1,700 locations. The bank plans to enter a number of new markets, with a focus on “low-to-moderate income and rural communities with little access to traditional banking services,” the bank said.

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Bank branches are disappearing. These are the banks with the most you can still visit IRL (2024)

FAQs

Will bank branches disappear? ›

Ultimately, it's likely that, while brick-and-mortar banks and physical cash are dwindling in use, they will have an important place in our society for years to come.

Are banks shutting down in 2024? ›

Between Bank of America, Chase, US Bank, Capital One, PNC Bank, Wells Fargo and TD Bank, another 400-plus have already closed in 2024. (Wells Fargo leads the pack with at least 88 bank closure filings, according to the Office of the Comptroller of the Currency.)

Why are so many banks closing their local branches? ›

Bank Assets Decline in Value: Assets are items that banks own, such as cash, investments, loans, and reserves. When these assets decline in value due to increased interest rates, banks don't have enough assets to pay off their debts or other business necessities, which can cause banks to close.

Why Bank of America branches are disappearing? ›

Many major banks are closing down their physical branches in favor of digital offerings, a process that was accelerated during the pandemic as online banking became a necessity rather than a convenience. The trend has continued since then.

What happens to your money if the bank closes? ›

If your bank closes, the FDIC will either try to move your money to another bank in good standing or mail you a check for up to the insured amount. If it doesn't move your money, the bank should mail you a check within two business days of closing.

Which bank branches are closing in 2024? ›

Lloyds, Halifax and Bank of Scotland to close 237 branches in 2024/25 – here's the full list, plus alternatives
  • Lloyds – 28 more branches closing (109 in total).
  • Halifax – 17 more branches closing (87 in total).
  • Bank of Scotland – 15 more branches closing (41 in total).

Which US banks are in trouble? ›

Failed Bank List
Bank NameCityAquiring Institution
Heartland Tri-State BankElkhartDream First Bank, N.A.
First Republic BankSan FranciscoJPMorgan Chase Bank, N.A.
Signature BankNew YorkFlagstar Bank, N.A.
Silicon Valley BankSanta ClaraFirst Citizens Bank & Trust Company
6 more rows
Apr 26, 2024

Why are US banks closing? ›

Banks often pursue acquisitions of competitors to cut expenses on overlapping staff, services and facilities. The savings support profits. In recent years, closing branches has often proven integral to deal-related cost-cutting.

Is JP Morgan Chase bank in trouble? ›

The Fed fined the bank alongside the Office of the Comptroller of the Currency (OCC), and said the misconduct occurred between 2014 and 2023. In a separate announcement, the OCC said JPMorgan failed to properly monitor billions of trades across at least 30 global trading venues.

What are the 3 banks that shut down? ›

Earlier in 2023, Silicon Valley Bank failed March 10, followed by Signature Bank two days later, ending an unusual streak of more than 800 days without a bank failure. The next bank that failed was First Republic Bank on May 1, then Heartland Tri-State Bank on July 28. Later in November 2023, Citizens Bank failed.

What happens to my bank account if the branch closed? ›

Switch to a new account

If your local branch closes but you want to continue managing your finances in person, you could consider switching your current and/or savings account to another bank or building society with a branch in your local area.

Is a credit union safer than a bank? ›

One question that often arises is, "Are Credit Unions Safer than Banks?" If you're looking for a short answer, you'll be happy to know that we're not making you read the whole post: Credit Unions and banks are roughly identical in safety because deposits at both are insured by the Federal government to $250,000.

Which Bank of America is closing in 2024? ›

  • 29687 The Old Road, Castaic. Roman Tiraspolsky/Adobe. ...
  • 1401 S. Harbor Blvd., Fullerton. ...
  • 1253 A St., Hayward. sheilaf2002/Adobe. ...
  • 2049 Century Park E., Los Angeles. Anne Czichos/Adobe. ...
  • 619 E. St., Marysville. ...
  • 200 Kentucky St., Petaluma. JHVEPhoto/Adobe. ...
  • 337 Main St., Pleasanton. Bumble Dee/Adobe. ...
  • 936 G St., Reedley. wolterke/Adobe.

Are bank branches becoming obsolete? ›

And while digitization has reshaped the way banks and consumers conduct transactions, physical establishments have not become obsolete. Instead, they have evolved to meet the needs of consumers while continuing to provide valuable services and experiences.

Which banks are not closing branches? ›

Nationwide said it launched its original 'Branch Promise' in 2019 not to leave a town or city where there was no other Nationwide branch, and strengthened this in 2023 to guarantee they would not close any of their branches until at least 2026.

Is there a future for bank branches? ›

In conclusion, the future of bank design is one of innovation and transformation. By prioritizing customer-centricity, seamless technology integration, budget-friendly design strategies, and alignment with branding, banks can create branches that anticipate and exceed customer expectations.

Will physical banks disappear? ›

Physical banks still offer important and attractive features to account holders. The future of the banking industry will likely result in a continuing move away from in-person banking, but it may take a while to get there.

Will banks ever go away? ›

They are not going away. This is a topic touched on often, and is a core misunderstanding of technologists, fintech firms and analysts. Banks don't die. They get acquired and merged, but they never die.

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