/85reviews
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- Type of health facility
- blood transfusion stations
- Face and body
- PRP treatment
Phone number
(850)456-09...— show
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- Working hours
Sun
7:00AM—3:00PM
Mon
6:00AM—2:00PM
Tue
6:30AM—7:30PM
Wed
6:30AM—7:30PM
Thu
6:30AM—7:30PM
Fri
7:00AM—7:00PM
Sat
7:00AM—3:00PM
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grifolsplasma.com
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Reviews about Talecris Plasma Resources
4.0
/ 85 reviews and100 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Lisa O.
January 7, 2022, 10:53 pm
everyone isawesome!!!
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Company's official reply
January 15, 2022, 12:36 am
We love our donors! Thanks for being awesome, Lisa. Patients count onyou!
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Kasey D.
December 28, 2021, 10:53 pm
They have the most caring and helpful staff. Best donation center inPensacola byfar.
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Company's official reply
December 29, 2021, 12:43 am
Thank you for letting usknow about the great job our staff isdoing. Weappreciate donors likeyou, Kasey. Thanks for helping tosave alife!
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John S.
October 29, 2021, 1:24 am
Waiting area inthe morning isstanding room only!!!!! Needs improvement and faster workers
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Company's official reply
October 30, 2021, 2:30 am
Hello, John— Weapologize for the wait time. Your feedback isimportant and will help usimprove every donor's experience. Ifyou would like toprovide additional feedback orhave any questions, please contact usat 1-855-697-5276orthrough the “contact us” page onwww.grifolsplasma.com.
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Bill K.
October 27, 2021, 7:53 pm
Took 5hours toget inand out when Icomplained about how long the staff just said too bad you don't like itgo toCSL soI'm going totake your advice and goto CSL
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lindsay m.
October 19, 2021, 6:52 am
Yall advertise for people todonate that you need donors. Walked inaround4:15after Igot off work waited about 10min toeven begreeted and told Ihave toxo.e back inthe morning their not taking any new donors. Please post this onyour wesite because that was awaste ofgas and time. Itsays noappointment necessary yall had 2people inthe waiting area
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Lindsey B.
October 14, 2021, 5:00 pm
I love donating plasma. Knowing Iam getting money that doesn't gointo abudget isgreat and also the extra money being asingle mother with nochild support isfantastic! And it's helping someone. Ihave been going ayearnow. Overall staff isgreat and always make mefeel welcome.
However management could dobetter, even tho they are short staffed there isways around a3hour wait… Why don't you dopagers through your phone like DMV orcheck inwhile ontheway. There isalways things Ic
ould bedoing close bye while Iwait. For some reason apt they are terrifiedof. Ihave approximately 3hours 2days aweek from time Idrop mychild off atdaycare till, till Imake itto work atmaking itsome days. Difficult. Things need tochange.… – show00
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Company's official reply
October 14, 2021, 11:17 pm
Thank you for your feedback. Weapologize that your experience was less than satisfactory and we'd like tohear more. Please call usat 1-855-697-5276tospeak with arepresentative.
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Journey B.
September 21, 2021, 9:45 pm
Even though they were short staffed they made sure everyone was getting the care that they needed. They are really respectful and ifyou needed anquestion answered they would make sure you got the right answer. Ireally love how polite they were and how respectful they were. Ilove how the treated the people that help serve our country forus. They were all positive towards everything and now adays people aren't that positive. Iappreciate everything they doforus. Ihope they keep upthe good work. Ifanyone needs extra money come here and donate plasma ifyou can Ihighly recommendit.… – show
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Company's official reply
September 22, 2021, 12:50 am
Thank you for letting usknow about the great job our staff isdoing. Weappreciate donors likeyou! Thanks for helping tosave alife!
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Greys A.
September 19, 2021, 5:18 pm
They are verryyyyyyy slow. Ifi didnt need this extra money tokeep meup onmy bills then iwould have been left. Its been 21/2hours and istill havent even been screened. They say there low onstaff but iall isee ifpeople standing around. Only good thing isthey pay the most inthis town. obviously they can’t keep staff ifthey’re always slow. Must not bea good place towork either. Good luck tothem.
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Company's official reply
September 21, 2021, 3:44 am
Thank you for your willingness tohelp save lives! Weappreciate your patience and we're sorry about the miscommunication. Your feedback isimportant and will help usimprove every donor's experience. Please contact usat 1-855-697-5276orthrough the “contact us” page onwww.grifolsplasma.com.
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Tiger W.
September 15, 2021, 7:18 pm
Forcing meto wear acovid mask even though the CDC has lifted the mask mandate here inthe state ofFlorida. Today isSeptember/15/2021and Ishould not have towear amask ifI don't wantto…
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Company's official reply
September 15, 2021, 10:14 pm
Thank you for reachingout. Asour country re-opens and weget back tomore normal social interactions, wemust remain vigilant toprotect each other against the spread ofCOVID-19. Because the health and safety ofour donors and employees are our top priority, we’re asking anyone who enters the building towear aface covering, whether manufactured orhome-made, that follows CDC guidelines. Weinvite you tovisit https://www.grifolsplasma.com/en/grifols-covid19-update/safety-measure tolearn more about this company-wide decision tokeep our communities safe.… – show
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erik k.
August 27, 2021, 5:25 pm
Would love todonate, but called over 10times tomake appointment and they never answer the phone. Clearly not staffed well
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Company's official reply
September 23, 2021, 3:50 am
Hello, Erik— We're sorry that you have not been able toreach someone atthe center. Please contact usat 1-855-697-5276tospeak directly with one ofour representatives.
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Joe K.
August 27, 2021, 12:20 am
I arrived at11signed in(after another donor told meI need to) and waited 55minutes onsomeone toacknowledgeme, when they finally did Idefinitely felt abad vibe, soI left and went toCSL and was immediately welcomed and guided through the entire experience.
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Company's official reply
August 27, 2021, 12:01 am
We appreciate your willingness todonate and help save alife. Weapologize for the miscommunication and inconvenience. Your feedback isimportant and will help usimprove every donor's experience. Please consider sending usa message via the “contact us” page onwww.grifolsplasma.com and leave your contact information, sothat amember ofthe center's leadership team isable toreach you directly tobetter understand your concern and resolve this issue.
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C0DE B.
August 7, 2021, 5:20 am
Center simply did not pay meon mylast donation. Friendly but Iwouldn't recommend.
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Company's official reply
September 15, 2021, 2:51 am
Thank you for helping tosave lives bydonating plasma. Weapologize that you've experienced difficulty receiving your compensation. Please call 1-855-697-5276tospeak toa representative, oryou may send amessage through the “contact us” page onwww.grifolsplasma.com.
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Kristy M.
July 28, 2021, 2:20 pm
First expensiveness kind ofrough, but they made itbetter!! Good staff
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frm d.
June 29, 2021, 12:24 am
the black nurse was really slow toget the physical started ona slow day but over all the staff was very clean and professional
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Velma W.
June 19, 2021, 7:06 pm
Well tried togive today…but was denied because they said they was without power but the entire block had power…sht even the building connected tothe plasma center had power....what itreally comes down tois complete disregard tohelp people…they just decide nowhere not open intoday and noone think twice because ofTropical Strom....i call itwhat itis…a big pile ofBS…
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Karen H.
June 19, 2021, 12:17 am
What agreat experience! The facility isvery clean and the staff isawesome, professional, pleasant and helpful. Many thanks toall.
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Kelley H.
June 18, 2021, 10:55 pm
Most the time it's fine, but lately, they are completely understaffed. The plasma booths are way too empty tosit around and wait and wait and wait. Four people onthe floor…it's ridiculous! I'm sure loads ofpeople have stopped donating because the wait time, who has that much time tokillsmh! But ona positive note…90% ofthe staff are incredible people.
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David S.
June 17, 2021, 7:40 pm
Was nice place but one test came back positive, went todoctors office got retested more in-depth test came back negative, but plasma center said there test can come back positive and may not beaccurate, somy in-depth test came back negative but now the center says Ihave towait 12months todonate again, people may die because ofthe centers inaccurate test but they don't care soI'll keep myplasma and and maybe the center can get more accurate test orshut the doors because ofinaccurate testing where people may die hope there happy
Screw you plasma center… – show00
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Amy R.
May 26, 2021, 4:06 am
I haven't donated inover ayear but everyone was always very nice and professional. Itwas apleasant environment.
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Celeste X.
April 20, 2021, 11:18 pm
It's been over 4hrs and Istill have not received my$ onmy card…now I'm out ofgas onthe side ofthe interstate. Iwas really depending onthis money Iwill not beback.
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Company's official reply
April 26, 2021, 4:24 pm
Hi Celeste! Thank you for helping tosave lives bydonating plasma. Weapologize that you've experienced difficulty receiving your compensation. Please call 1-855-697-5276tospeak toa representative, oryou may send amessage through the “contact us” page onwww.grifolsplasma.com.
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Average rating- 4.0based on85 reviews and100 ratings
- Florida
- Medical Centers in Florida
- Talecris Plasma Resources
