Why is my Verizon Wireless service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 60,341 ratings
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Problems in the last 24 hours
The graph below depicts the number of Verizon Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 02: Problems at Verizon Wireless
Verizon Wireless is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Verizon Wireless compensate me for the outage?
The recent Verizon Wireless outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Verizon Wireless if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Verizon Wireless has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (55%)
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Internet (24%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (4%)
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TV (2%)
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Live Outage Map
The most recent Verizon Wireless outage reports came from the following cities:Augusta, Washington, D.C., Plymouth Meeting, Aiken, Evans, Utica, Troy, Le Sueur, Rensselaer, Atlanta, Rochester, Passaic, Denmark, Palestine and Oklahoma City.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Aiken | Phone | |
| Augusta | Phone | |
| Washington, D.C. | Internet | |
| Plymouth Meeting | Phone | |
| Aiken | Total Blackout | |
| Evans | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- Lucas Corbett (@lucasjcorbett) reported
@andystravelblog @Verizon Almost without fail... every time I overhear a conversation overseas and the person is having cell phone issues - it's Verizon. #TMobile
- Virginia (@annie092751) reported
@VerizonSupport All connection via self diagnosis are good the pics posted is what is being received..i just shut everything down again..
- Verizon Support (@VerizonSupport) reported
@MarksTechSpace Oh, no! We know how important it is to have reliable service, and it is priority one at Verizon. We are here to help. Send us a DM, so we can gather further information about your service concern and troubleshoot. *Judi
- Vitaliy Chernyavskiy (@Maxdisk) reported fromLakeside, Florida
@VerizonSupport And you don’t support eSIM for prepaid accounts. How is that?
- Weaver (@warpwitch) reported
@HeatherIsUnsane I had a really bad time with Verizon from the very beginning. Messed up billing, bad customer service, lousy reception.
- Zachhh (@taurusz_89) reported
@VerizonSupport when am I charged for my iPhone preorder? I was charged initial, but the charge dropped off and I didn’t cancel the order??
- The Anti Bridezilla (@TABridezilla) reported
@VerizonSupport Meanwhile, I have to use my @att hotspot on my iPhone and pay for data overages so I can access internet & tv until @verizon thinks it’s worthwhile to restore my service.
- Vitaliy Chernyavskiy (@Maxdisk) reported fromLakeside, Florida
@VerizonSupport But you always have connection problems. I like you but, its terrible.
- Dikfacemcgee (@dikfacemcgee) reported
@Verizon Hey scum bags where ******** is OAN??? This is bullsh*t!!!
- The Anti Bridezilla (@TABridezilla) reported
The fact that @VerizonSupport says there’s a potential outage in my area bc of a rainstorm, my internet is down but the earliest tech I can get is 2 days so I have to use my @att hotspot on my iPhone is insane. I expect to be reimbursed for the data fees to my smartphone
- Abbie Schrader (@AbbieSchraderTV) reported
Still zero cell service for @Verizon in the city of Cleveland. Not acceptable.
- Mark (@MarksTechSpace) reported
@VerizonSupport No amount of troubleshooting on MY end will help. I’ve did that. It’s on your end. And already went though this last night with a rep and a couple of weeks ago, and a month ago, ect…
- Chris Cervantez (@chriscervantez) reported
@Th3Bill @mongo54731 Verizon betting on high-band 5G killed them. It’s also kinda crazy how Verizon and T-Mobile have flipped. My parents live in a small town in Illinois and they had no T-Mobile service at all in 2017. I was back there in May and was getting almost 800 Mbps down.
- The Anti Bridezilla (@TABridezilla) reported
@VerizonSupport I would but your account doesn’t seem to accept DMs. This is unacceptable that Verizon knows outages are possible because of weather but doesn’t have enough staff to restore service until 48hrs+
- steph (@aceventura8790) reported
@Verizon i've changed my secret question thing twice now and your site is STILL asking me the old one. wtf? #badcx
- Cladio Juliano (@cladiojuliano) reported
My problem with the E SIM thing is that Verizon barely wants to even pick up the phone when you call. Back in the day you could just call and instantly get someone. Today, you have to jump through hoops plus deal with long waits.
- Vitaliy Chernyavskiy (@Maxdisk) reported fromLakeside, Florida
@VerizonSupport I don’t have any questions right now, but i had questions before when it was no service for like four hours. It’s the second time i have those issues. Terrible.
- 💫 tyler (@TylerrBangham) reported
aye is y’all good??? why my data not workin n i got full bars? y’all got a outage?? @VerizonSupport @Verizon
- Google My Hu$tle (@meetdaconnect13) reported
@JReneex **** it ultra bit that ***** on back order with Verizon so far that I know of
- Alpeshk.sol (@alpesh13) reported
@psk2329 AT&T worse service provider … try with Verizon
- SuperHighUp (@SuperHighUp) reported
I'm starting to think @verizon should of stayed 4G. I would rather have 12mbs than this **** spotty service. They have completely ruined their network in NE Ohio. I travel all around NE Ohio and their upgraded towers are making @ATT look really good.
- MOXLEY 4 CHAMP {LP 💔} (@winterm00n_) reported
anyone have good experience with verizon 5g home internet? spectrum sucks *** and it's the only other internet you can get here
- Deko (@DekoMage) reported
this is like the 2nd extended verizon outage in the past month
- 🌻 Auntie Susan Campbell 🇺🇦 (@campbellsl) reported
@VerizonSupport No. @Verion. This would be my 3rd time with one of your assistants. The last one told me I had to return to the store to tell them they hadn't returned the phone properly. You have abdicated your responsibilities for customer service and I'll not waste any more of my time.
- harpo (@harpo23345) reported
@Jcphil79 @TMobile You may regret it. I did save 100 dollars a month by going to @Verizon but the service is super slow in the data department here in the New England. It’s really bad. Both phones can show full bars and nothing will load sometimes…
- Chris Cervantez (@chriscervantez) reported
@jolifarms84 @FearTheEars Looking at the US Cellular coverage map, that area shows 5G roaming coverage. I believe US Cellular uses T-Mobile’s network to roam. I tell ya, T-Mobile has totally traded spaces with Verizon in the past few years.
- S. **** (@swang021) reported
@Verizon ridiculous. I’m told I can remove insurance at any time. I do and I lose my loyalty discount. Now no one can “help”. Been a subscriber for almost 20 years. Horrible customer service
- DapperDownDion (@Mr_LaCeSwAp) reported
@VeriizonSupport @Apple @Verizon Well those live agents were quick to tell me NO with no reasoning… I found on my own why I was told no and it made sense. Just sucks I had to do all the digging when you pay them to help? Anyways, my point was they lose a customer due to poor verizon communication.
- Verizon Support (@VerizonSupport) reported
@Mr_LaCeSwAp We want to make sure you're getting the world-class service and support you expect and deserve from Verizon! Please, DM us, so we can help!*Chance
- Sabamika (@Sabamika1) reported
@DIET_RIOT_07 Had that phone for almost 5 years. Held on to it after Verizon yeeted it from their service, could only use it on Wifi. Got to the point at the end of it's life that the battery started to go. And since it was built in, it couldn't be easily replaced. I miss it.
